Industrial Supply Solutions
Procurement & Supply Chain
We handle reliable procurement and efficient supply chain coordination – from component availability through to on-time delivery. We ensure security of supply, continuity and reliable planning, even for complex and demanding requirements.
Our services include operational procurement, securing supply chains in cases of limited availability or product discontinuation, and implementing tailored supply models such as just-in-time concepts or managed on-site inventory. These services are complemented by our logistics and shipping services, as well as custom component kits and custom packaging.
By closely integrating these services, we provide seamless, flexible support – from targeted assistance in individual areas to comprehensive support across your supply chain.
Procurement & Lifecycle Management
We secure reliable procurement of industrial components – including components with limited availability or discontinued products. With our global network of specialised suppliers, we help ensure continuous supply for your systems.
We handle operational procurement of industrial components and support you especially where standard sourcing routes reach their limits. Our international, specialised supplier network gives us access to components that are often no longer available through regular distribution channels. In cases of limited availability or product discontinuation, we identify suitable procurement options and, where possible and requested, research alternative products. For critical components and components required on a regular basis, we monitor the market and provide recommendations for last-time buys or coordinated procurement cycles based on our experience and current availability trends. You benefit from our many years of experience, direct contacts and closely integrated internal testing and quality assurance processes, especially for demanding or certified applications.
Benefits:
– Availability even under challenging market conditions
– Access to a global, specialised supplier network
– Support with discontinuations and limited availability
– Reduced procurement risks and production interruptions
– Recommendations for LTB and coordinated procurement strategies
– Quality verified through integrated testing and quality assurance processes
Typical use cases:
– Procurement of hard-to-source or discontinued components
– Support in EOL and EOS situations
– Series production and spare parts supply involving critical components
– Applications with high quality and certification requirements
Supply Chain Services
We coordinate your supply chain reliably and in line with demand – from procurement through to availability. We work within your existing processes and ensure a reliable supply of the components you need.
Our Supply Chain Services bring together all relevant elements of material supply in one coordinated concept. Depending on your requirements, we can take over individual process steps or complete end-to-end handling – from procurement and inventory models to scheduled delivery. We work closely with your teams and adapt our services to existing workflows. With experience in both procurement and logistics, we understand supply chain requirements end to end and translate them into practical operating processes. Our solutions are built around your requirements and can be scaled from targeted support to end-to-end handling of complex supply processes. Clear communication is an integral part of the way we work and gives you visibility of availability, delivery status and processes at all times. We adapt the scope and depth of our work to your requirements and existing processes.
Benefits:
– One coordinated supply process, from procurement to delivery
– Reliable supply through coordinated processes and practical experience
– Flexible integration into existing structures and workflows
– Reduced internal workload by taking over operational processes
– Clear planning based on close coordination and reliable communication
– Tailored solutions instead of standard distribution models
Typical use cases:
– Complex supply chains involving multiple processes
– International procurement and supply
– Material supply critical to production and service operations
– Companies with limited internal procurement or logistics resources
Last-Time Buy (LTB) & End-of-Life Components
We help secure discontinued and hard-to-source components, especially for certified systems with long product lifecycles. This helps you avoid costly changes and keep your systems operating without interruption.
When components reach EOL or EOS, we help secure long-term supply for your systems. This is particularly relevant for certified devices, where changes can trigger complex recertification; in these cases, we develop practical procurement strategies and implement last-time buy concepts. Our international supplier network allows us to source components that are no longer available through standard distribution channels. Where appropriate, we also assess available alternatives and can arrange the reproduction of specific components in individual cases. We take care of the entire process – from sourcing and storage to demand-driven availability and delivery – and use defined testing and quality processes to ensure that the delivered components meet your requirements. You benefit from our many years of experience, direct contacts and structured approach, even in complex procurement situations.
Benefits:
– Availability of discontinued and hard-to-source components
– Avoiding costly changes and recertification
– International sourcing channels beyond regular distribution
– Reduced risk of production interruptions and system downtime
– Structured handling through experienced contacts and established processes
– Quality verified through defined test and inspection procedures
Typical use cases:
– Certified systems with long product lifecycles (e.g. medical technology)
– Discontinuation of critical components (EOL/EOS)
– Securing spare parts supply over several years
– Avoiding system modifications and recertification
On-Site Inventory – External / Internal
On-site inventory gives you flexibility while keeping required material available. Required components are available directly at your site, saving time while we ensure continuous replenishment.
We set up on-site inventory models in which the required components are held directly at your location. You are billed only when items are actually withdrawn. We monitor stock levels and replenish according to demand, keeping the required components available over time. The model can be used independently or as part of larger supply and procurement concepts, and is particularly suitable for series production as well as spare parts and critical component supply.
Benefits:
– Reduced capital tied up in stock
– High availability directly at the point of use, without additional lead times
– Less procurement work and fewer internal process steps
– Reliable supply, including for critical or hard-to-source components
– Clear stock management and automatic replenishment
Typical use cases:
– Series production with consistent material demand
– Spare parts and service supply
– Critical components with limited availability
– Production environments with high requirements for security of supply
Just-in-Time & Scheduled Delivery
We supply your production and service processes with the components they need, exactly when they are required. This reduces stock requirements, shortens lead times and lowers the risk of production interruptions.
We implement just-in-time and scheduled supply models for reliable, time-specific material availability. We procure the required components – including hard-to-source or discontinued (EOL) products – and, where required, hold them in our own stock or as part of on-site inventory models, with flexible billing only when items are actually withdrawn. Based on defined requirements, call-offs or forecasts, we coordinate scheduled availability and delivery – both to central goods receiving points and directly to specific points of use, such as international production sites. By closely linking procurement and logistics, we ensure that availability, lead times and transport are optimally coordinated, especially for critical components with limited sourcing options.
Benefits:
– Material availability even for hard-to-source components
– Lower stock levels and less capital tied up in inventory
– Shorter lead times in production and service
– Reduced risk of production delays and downtime
– Flexible billing through consignment models and demand-based call-offs
– Direct supply to international production sites and points of use
Typical use cases:
– Production-critical components with limited availability (e.g. EOL products)
– Series production with defined material call-offs
– International production networks with coordinated delivery cycles
– Service and spare parts supply with short-term demand
Logistics, Customs & Shipping Management (National & International)
We handle the logistics, customs and shipping process for your deliveries, both nationally and internationally. This ensures safe, on-time and compliant delivery, including for sensitive and time-critical shipments.
Our logistics team organises and coordinates shipments across the supply chain, from preparation through to delivery to the recipient. We work with a broad network of logistics providers and select the shipping option that fits the requirement, from parcel shipments and pallets to container transport. For time-critical or particularly sensitive shipments, we can arrange express handling and direct deliveries within our wider service area. We closely link logistics, procurement and quality management so that processes work together smoothly and supply chain requirements are addressed from end to end. For international shipping, we also handle all customs and export processes. This includes classifying goods correctly, preparing and reviewing all required shipping and customs documents, and coordinating directly with the relevant customs authorities. On request, we also support the review of export regulations and sanctions lists. Active shipment tracking and clear communication keep you informed about the status of your deliveries at all times.
Benefits:
– Reliable on-time delivery, including for time-critical shipments
– Smooth international handling based on sound customs and export expertise
– Reduced delays and risks in the supply chain
– Flexible shipping solutions, from parcels to containers, matched to your requirements
– Transparency through active status communication and shipment tracking
– End-to-end handling or flexible integration into existing processes
Typical use cases:
– International supply chains with complex customs requirements
– Shipping of sensitive components in IT and medical technology
– Time-critical spare parts and service deliveries
– Project business and rollouts with defined delivery dates
Custom Packaging
We develop packaging solutions that fit your products, transport requirements and internal processes. We take care of planning, procurement and implementation, ensuring that the packaging protects your products and supports efficient downstream handling.
We develop and implement custom packaging solutions for the safe transport, storage and direct downstream handling of your components. We procure suitable shipping and storage packaging, repackage components delivered in bulk and meet customer requirements for materials, environmental standards and safety. Based on your requirements, we recommend suitable packaging solutions, particularly for shock protection and product-specific protection requirements, and develop special packaging such as custom-fit foam or cardboard inserts where required. We also handle labelling according to your specifications, including label creation, printing and defined placement.
Benefits:
– Optimum product protection during transport and storage
– Fewer transport damage cases and complaints
– Efficient downstream handling through clearly structured packaging
– Compliance with customer-specific and regulatory requirements
– Reduced internal workload by taking over the packaging process
Typical use cases:
– Shipping of sensitive or high-value components
– International supply chains with increased transport requirements
– Production processes with defined packaging standards
– Optimisation of storage suitability for small individual components
– Projects with specific protection or labelling requirements
Custom Component Kits (Delivery as a Kit)
We deliver custom component kits and preconfigured assemblies tailored to your production or service processes. We manage the full process, from procuring the individual components to delivering kits ready for use.
We procure both current and discontinued (EOL) components and use them to create custom component kits. We manage the supply chain, coordinate procurement of all individual parts and compile the kits based on defined bills of materials and processes. The kits are clearly labelled, provided with serial numbers where required, packaged according to customer specifications and temporarily stored at our site to ensure continuous availability. Our logistics department handles scheduled delivery in line with your production or service requirements.
Benefits:
– Less work for procurement and production teams
– Reliable provision through standardised processes
– High planning reliability through secured availability
– Kits ready for immediate use
– Structured supply of service teams and production sites with precisely defined component kits
Typical use cases:
– Production lines with recurring assemblies
– Rollouts and series production
– Service and spare parts kits
– Projects with complex bills of materials or hard-to-source components
Quality & Testing
We offer comprehensive testing and assessment procedures to ensure the quality and suitability for use of components, systems and deliveries. We combine technical expertise, standardised processes and practical experience in sourcing and refurbishing industrial components.
Our services range from component authenticity inspection and functional and load testing through to technical expert assessments and component refurbishment. The individual services work together and can be combined depending on your requirements – from individual inspections to comprehensive support for your procurement and quality processes.
By closely integrating our procurement and Supply Chain Services, we ensure end-to-end quality assurance across the entire supply chain, especially for critical, hard-to-source or discontinued components.
Component Authenticity & Counterfeit Inspection
We ensure that procured components are authentic, unmodified and compliant with manufacturer specifications. This helps you avoid risks caused by tampered or non-approved parts, especially for EOL products and components with an increased counterfeit risk.
As part of the procurement process, we provide targeted authenticity and counterfeit inspections – especially for discontinued (EOL) components or parts with an increased counterfeit risk. The aim is to reliably verify the authenticity and integrity of the delivered components before use. To do this, we combine visual inspection, technical analysis and systematic checks against manufacturer data. As part of standardised inspection processes, we check serial numbers, firmware versions, labels and component-specific characteristics, among other aspects, and assess them for plausibility and conformity with the relevant manufacturer specifications. We also carry out functional checks and review the entire supply chain – from transport packaging to firmware comparison – to identify inconsistencies early. Where requirements are higher or there are specific concerns, we extend the inspection with additional procedures such as X-ray or ultrasound analysis. We document the results in a structured inspection report and add photographic documentation where required.
Benefits:
– Reliable assessment of component function and suitability for use
– Early detection of weaknesses and failure risks
– Test procedures adapted to your specific application
– Extended testing scope through cooperation with specialised test laboratories
– Traceable results through structured documentation
Typical use cases:
– Inspection of components before integration into systems or equipment
– Safeguarding of spare parts and critical components
– Load and stability tests for defined operating conditions
– Inspections as part of procurement or quality assurance
Quality, Functional & Performance Testing
We test components under realistic conditions to assess their function, stability and suitability for use. This helps ensure that the components operate reliably and meet the requirements of your application.
We carry out comprehensive quality, functional and performance tests to reliably assess the suitability of components. We test both basic functions and behaviour under load and in application-specific scenarios. Our inspection procedures range from standardised tests to customised test routines tailored to specific operating conditions. This allows potential weaknesses to be identified early and helps avoid costly failures in operation. For special testing requirements beyond our internal capabilities, we work with qualified external test laboratories to cover complex or standards-based procedures such as X-ray, ultrasound or electrical performance analyses. We document the test results in the required format, from simple checklists to detailed inspection reports.
Benefits:
– Inspection of components before integration into systems or equipment
– Safeguarding spare parts and critical components
– Load and stability tests for defined operating conditions
– Inspections as part of procurement or quality assurance
Typical use cases:
– Inspection of components before integration into systems or equipment
– Safeguarding spare parts and critical components
– Load and stability tests for defined operating conditions
– Inspections as part of procurement or quality assurance
Sample Provision
We provide sample components, devices or systems so that they can be evaluated and approved before a series order is placed. This gives you a reliable basis for your procurement decision.
As part of sample provision, we provide tailored components or systems that can be tested and evaluated before larger quantities are ordered. The samples are selected according to your requirements and operating conditions. On request, sample provision can be combined with our testing services to create a reliable basis for decision-making. Sample provision helps identify risks early and provides a reliable basis for approval before series procurement.
Benefits:
A sound basis for decisions before series orders
– Early detection of deviations or unsuitable components
– Reduced procurement risk
– Can be combined with test and inspection procedures
– Samples selected for your requirements and operating conditions
Typical use cases:
– Introduction of new components or systems
– Evaluation of alternative products
– Support for procurement decisions
– Preparation of series or project orders
Technical Expert Assessments
We prepare technical expert assessments for components and systems, particularly for damage cases and insurance purposes. Our assessments are well-founded, transparent and suitable for use with third parties.
Our technical expert assessments include the professional evaluation of components and systems based on technical analyses and plausibility checks. Our certified experts work closely with our technical inspectors and IT workshop to ensure a well-founded, transparent assessment. These expert reports go beyond simple inspection reports and include both the technical evaluation and assessments of the plausibility of damage patterns or deviations. The results are documented in a structured format and prepared so that they can be used with insurers, business partners or in legal contexts. Our certified experts are committed to defined professional and ethical standards and provide objective, well-founded assessments.
Benefits:
Sound technical assessments for damage and insurance cases
– Expert reports suitable for third parties and legal matters
– Certified expert assessment combined with in-depth technical testing
– Objective assessment based on defined professional standards
– Clear documentation of complex technical issues
Typical use cases:
– Assessment of damage cases (e.g. transport damage or failure-related damage)
– Preparation of expert reports for insurers
– Technical assessment in disputes
– Plausibility assessment of damage causes and deviations
Component Refurbishing & Classification
We refurbish components and verify that they are suitable for further use. Defined processes give you tested components with transparently assessed quality.
As part of our refurbishing service, we restore components to a condition suitable for reliable reuse. We adapt the scope of the measures to the respective condition and requirements. We then assess the condition of each component against defined criteria and document the grading clearly. The results are documented in inspection reports. This service is used particularly in connection with spare parts and EOL component procurement and complements our procurement services with an independent, cost-effective option for securing availability.
Benefits:
– Reuse of components at a defined quality level
– Transparent condition assessment through clear grading
– Lower procurement costs through refurbished components
– Improved availability, especially for EOL components
– A flexible, independent addition to procurement
Typical use cases:
– Spare parts supply for existing systems
– Use of EOL components to extend product lifecycles
– Economical alternative to new procurement
– Securing availability under limited market conditions
Production Services
We support the implementation and integration of custom hardware solutions, from configuration and manufacturing through to rollout. We make sure components and systems are configured to your requirements and supplied ready for use.
Our services include prototype development, customisation services for components and systems, and manufacturing to customer specification. We also support structured rollouts and projects, aligned with your processes and operating scenarios.
By closely linking these services, we support an end-to-end, efficient process – from the initial requirement through to operational use.
Prototype Development
We help you turn requirements into functional prototypes quickly. This gives you a reliable basis for testing, decision-making and subsequent implementation.
As part of prototype development, we develop and build hardware solutions tailored to your requirements and operating conditions. We select, source and integrate the required components and turn them into functional prototypes. The scope ranges from individual systems with specific configurations to more complex solutions such as mobile deployment systems or tailored hardware builds. We work with proven specialists and qualified manufacturing partners to ensure professional, reliable solutions designed for later use. We work closely with your specialist departments and support your development team where additional expertise or resources are required. The prototypes serve as a basis for testing, validation and decision-making and can be produced as individual units or in small quantities. After successful approval, we can also implement and support series production in flexible quantities where required – regardless of whether production takes place at our site, with one of our partners or directly at the manufacturer.
Benefits:
Fast conversion of requirements into functional prototypes
– Support for internal hardware development teams
– Procurement expertise and technical implementation from a single source
– Practical solutions designed for their intended use
– Flexible support, from individual tasks to full implementation
Typical use cases:
– Development of new products or systems
– Set-up of test and validation systems
– Implementation of customer-specific hardware solutions
– Supplementing internal hardware development resources
Manufacturing to Customer Specification
We coordinate the manufacturing of customer-specific components based on your specifications or existing manufacturer specifications. This helps ensure that even demanding products or products no longer available through regular channels can be reliably manufactured and supplied.
As part of manufacturing to customer specification, we turn defined designs and specifications into reproducible manufacturing processes. Manufacturing can be based on customer-supplied development data or existing manufacturer specifications, for example when reproducing components that are no longer available through regular channels. We take care of the complete organisation of manufacturing and coordination with qualified production partners in Germany and abroad. We implement existing specifications reliably and in compliance with applicable standards, and integrate the process into existing supply chain and quality assurance requirements. This service is aimed in particular at companies that depend on certified suppliers due to internal or regulatory requirements and need to ensure that their entire supply chain is compliant and quality-assured.
Benefits:
– Reliable manufacturing based on existing designs and specifications
– Access to qualified and certified manufacturing partners
– Implementation for components no longer available through regular channels
– Integration into existing supplier and quality structures
– Reduced internal workload when organising manufacturing
Typical use cases:
– Manufacturing of customer-specific hardware components (e.g. PCBs, assemblies)
– Reproduction of products no longer available
– Implementation of existing designs through qualified supply chains
– Requirements for certified suppliers and defined quality standards
Customisation Services for Components & Systems
We customise components and systems to your individual requirements and deliver them ready for use in the required configuration. This ensures that the delivered hardware can be integrated smoothly into your existing processes and applications.
As part of our customisation services, we adapt components and systems to defined requirements before delivery. We focus on software-related adjustments and configuration to your specifications, including firmware checks, upgrades and downgrades to ensure compatibility with existing systems. We also set up defined configurations and prepare systems for direct use. We also provide customer-specific labelling for devices and packaging, enabling clear assignment and integration into your processes. All customisations are aligned with your requirements and integrated into existing procurement and delivery processes. Customised systems can then be delivered directly to the relevant point of use or end customer, eliminating internal process steps such as goods receipt, inspection, further internal handling and additional logistics work on your side.
Benefits:
– Systems ready for use in the required configuration
– Compatibility through targeted firmware adjustments
– Less internal work for setup and integration
– Time and cost savings by removing internal process steps
– Direct delivery to points of use or end customers
– Custom labelling for clear assignment and process integration
Typical use cases:
– Adjustment of firmware versions for existing system landscapes
– Preparation of systems for defined operating environments
– Standardisation of configurations within projects
– Labelling of devices and packaging for logistics and operation
Rollout & Project Support
We support the structured implementation of your rollouts and projects – from preparation through to successful commissioning. We integrate flexibly into your processes and ensure structured, smooth implementation. For broader requirements, particularly in IT infrastructure and system operation, we can draw on the expertise of our system house division and complement our services accordingly.
As part of rollouts and projects, we handle the planning, coordination and operational implementation of system and component delivery and commissioning. We coordinate closely with your contacts and integrate our services into existing processes and workflows. By combining preconfigured systems, coordinated logistics and direct delivery to points of use, we support fast, standardised rollouts with simpler processes, shorter lead times and smooth operational integration.
For broader requirements, particularly in IT infrastructure and system operation, we can draw on the expertise of our system house division and complement our services accordingly.
We see ourselves as a supporting partner and can also act on behalf of your company where required. This allows you to expand your own services without building up additional internal resources.
Benefits:
– Less coordination effort for your internal teams
– Additional capacity without expanding internal resources
– Faster commissioning through preconfigured systems delivered directly to site
– Seamless integration into existing processes and teams
Typical use cases:
– Structured and predictable implementation of rollouts and projects
– Less coordination effort
– Reduced pressure on internal resources and expanded existing capacity
– Fast commissioning through preconfigured systems delivered directly
– Seamless integration into existing processes and teams