<p class="wp-block-paragraph">We value transparency and authenticity. Here’s how we handle reviews:</p> <ul class="wp-block-list"> <li><strong>Genuine reviews only:</strong> We publish reviews only from people who have actually purchased or used our products or services.</li> <li><strong>Verification process:</strong> Each review undergoes both automated and manual checks before publication to ensure it is based on a genuine customer experience.</li> <li><strong>No paid or manipulated reviews:</strong> We do not publish paid-for reviews or alter the content of customer feedback. We only remove content that is offensive, discriminatory or unlawful.</li> <li><strong>Handling negative reviews:</strong> Both positive and negative reviews are published, provided they comply with our guidelines.</li> </ul><div><br></div> <p class="wp-block-paragraph">This helps ensure that you can rely on the credibility of our customer reviews.</p>