{"id":8827,"date":"2026-08-26T11:30:44","date_gmt":"2026-08-26T11:30:44","guid":{"rendered":"https:\/\/www.merlinedv.de\/home\/"},"modified":"2026-10-19T07:52:48","modified_gmt":"2026-10-19T07:52:48","slug":"home","status":"publish","type":"page","link":"https:\/\/www.merlinedv.de\/en\/","title":{"rendered":"Home"},"content":{"rendered":"\t\t
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IT Solutions for SMBs<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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IT Support \u2013 IT Consulting<\/p><\/div><\/section>

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MERLIN provides small and medium-sized businesses with seamless IT support, managed services and reliable technical assistance.\n<br><br>\nDedicated contacts take care of your infrastructure, servers, networks, workstations, backup and IT security. \n<br><br>You can rely on a resilient IT environment that protects your data and takes pressure off day-to-day operations \u2013 so you can focus on your core business.<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Industrial Supply Solutions<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Procurement \u2013 LTB\/EOL Support \u2013 Supply Chain Services<\/p><\/div><\/section>

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MERLIN supports research institutions, healthcare organizations and industrial companies with comprehensive Supply Chain Services for complex procurement requirements and special projects.\n<br><br>\nWhen conventional supply channels are insufficient or no longer available, we develop reliable solutions that ensure availability, technical compatibility, production-ready delivery and compliance with applicable requirements.\n<br><br>\nWe support the implementation and integration of custom hardware solutions, from configuration and manufacturing through to rollout. We make sure components and systems are configured to your requirements and supplied ready for use.<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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IT Solutions for SMBs<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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IT Support \u2013 IT Consulting<\/p><\/div><\/section>

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Industrial Supply Solutions<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Procurement \u2013 LTB\/EOL Support \u2013 Supply Chain Services<\/p><\/div><\/section>

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More than 30 years of experience \u2013 your reliable partner for professional IT services and procurement solutions.<\/p><\/div><\/section>

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Industrial Supply Solutions<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t \n \n
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Procurement & Supply Chain<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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About Procurement & Supply Chain <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/i><\/span>\n\t\t\t<\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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We support the implementation and integration of custom hardware solutions, from configuration and manufacturing through to rollout. We make sure components and systems are configured to your requirements and supplied ready for use.<\/p>

Our services include prototype development, customization services for components and systems, and manufacturing to customer specification. We also support structured rollouts and projects, aligned with your processes and operating scenarios.<\/p>

By closely linking these services, we support an end-to-end, efficient process \u2013 from the initial requirement through to operational use.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Procurement & Lifecycle Management <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/i><\/span>\n\t\t\t<\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\tComponent availability is critical to stable operations and long-term planning. We use targeted sourcing and continuously monitor market and availability trends to ensure reliable supply.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t
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Supply Chain Services <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/i><\/span>\n\t\t\t<\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\tReliable supply chains depend on transparency, coordination and clearly defined processes. We support you in managing your supply chain and provide clear visibility into availability, delivery status and workflows.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t
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Last-Time Buy (LTB) & End-of-Life Components <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/i><\/span>\n\t\t\t<\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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For products with long life cycles, manufacturer discontinuations can affect production continuity and spare parts availability. Through targeted sourcing and access to specialist supply channels, we can keep hard-to-source or discontinued components available for continued use.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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Consignment Stock \u2013 External \/ Internal <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/i><\/span>\n\t\t\t<\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\tKeeping components available directly at the point of use reduces lead times and simplifies internal processes. We provide stock based on your requirements, keeping the parts you need readily available without additional procurement effort.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t
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Just-in-Time & Scheduled Delivery <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/i><\/span>\n\t\t\t<\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Having components available exactly when they are needed is essential for efficient operations and lean inventory management. With coordinated delivery models tailored closely to your requirements, we make sure the right parts are available at the right place and time.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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Logistics, Customs & Shipping Management (National & International) <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/i><\/span>\n\t\t\t<\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\tEfficient shipping processes are essential for lean, reliable operations. We coordinate transport and shipping, deliver directly to defined locations in Germany and abroad, and work closely with your internal shipping processes to simplify workflows and reduce lead times.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t
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Custom Packaging <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/i><\/span>\n\t\t\t<\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Packaging does more than protect components: materials, labeling and handling are equally important. We help you develop suitable packaging solutions that reflect your specific requirements.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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Custom Component Kits (Delivery as a Kit) <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/i><\/span>\n\t\t\t<\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Custom kits give service teams and on-site production staff direct access to all required components. We assemble these kits to your specifications and deliver them ready for use to the relevant locations.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Quality & Testing<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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About Quality & Testing <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/i><\/span>\n\t\t\t<\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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We offer comprehensive testing and assessment procedures to ensure the quality and suitability for use of components, systems and deliveries. We combine technical expertise, standardized processes and practical experience in sourcing and refurbishing industrial components.<\/p>

Our services range from component authenticity inspection and functional and load testing through to technical expert assessments and component refurbishment. The individual services work together and can be combined depending on your requirements \u2013 from individual inspections to comprehensive support for your procurement and quality processes.<\/p>

Close integration with our procurement and Supply Chain Services provides end-to-end quality assurance across the entire supply chain, especially for critical, hard-to-source or discontinued components.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Component Authenticity & Counterfeit Inspection <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/i><\/span>\n\t\t\t<\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Even in established supply chains with reputable manufacturers, the risk of counterfeit and nonconforming components has increased significantly in recent years. We verify authenticity and integrity so that only validated components that meet specifications are used.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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The reliable function of components can only be properly verified under real-world operating conditions. Using test and inspection procedures tailored to your requirements, we verify that systems operate reliably and continue to meet the specified requirements over time.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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Technical Expert Assessments <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/i><\/span>\n\t\t\t<\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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In the event of damage or technical disputes, a sound assessment by a trusted expert is essential. In-depth technical analyses and plausibility checks provide a reliable basis for decisions and solution-driven communication with third parties.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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Component Refurbishing & Classification <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/i><\/span>\n\t\t\t<\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\tWhen availability is limited or components have been discontinued, alternative sources can help offset supply shortages. Through targeted refurbishment and transparent condition assessments, we restore existing components to usable condition and expand the available options.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Production Services<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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About Production Services <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/i><\/span>\n\t\t\t<\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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We support the implementation and integration of custom hardware solutions, from configuration and manufacturing through to rollout. We make sure components and systems are configured to your requirements and supplied ready for use.<\/p>

Our services include prototype development, customization services for components and systems, and manufacturing to customer specification. We also support structured rollouts and projects, aligned with your processes and operating scenarios.<\/p>

By closely linking these services, we support an end-to-end, efficient process \u2013 from the initial requirement through to operational use.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\t\t\t\t\tFrom concept to working solution: We turn requirements into functional prototypes that provide a robust basis for testing, validation and informed decisions.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t
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Manufacturing to Customer Specification <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/i><\/span>\n\t\t\t<\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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When manufacturing to customer specifications, quality, reliability and compliance are essential. Based on your specifications, we manage the manufacture of the required components in accordance with defined quality standards, helping maintain supply even when availability is limited.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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Customization Services for Components & Systems <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/i><\/span>\n\t\t\t<\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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When systems need to meet specific requirements, standard solutions are often not enough. We adapt components and systems to your specifications so they integrate seamlessly into existing processes and are ready for immediate use.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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Rollout & Project Support <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/i><\/span>\n\t\t\t<\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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A structured approach is key to successful rollouts. With careful planning, close coordination and operational support, we ensure efficient rollouts and reliable system commissioning.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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IT Solutions for SMBs<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t \n \n
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MSP<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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We provide end-to-end IT management \u2013 from ongoing administration and monitoring to user support and proactive development of your systems.<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/a>\n\t\t\n\t\t\t\t\t

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Services & Know-how<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Experienced specialists analyze requirements, solve technical issues and support projects with direct, dependable and solution-focused service.<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/a>\n\t\t\n\t\t\t\t\t

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Hardware, Software & Cloud Solutions<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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The right systems, licenses and cloud services from a single source \u2013 matched to your infrastructure, scalable and reliably integrated.\n<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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MSP<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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We make your IT reliable, secure and predictable<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Our managed service packages provide structured, scalable IT support from a single source. From modern hardware and software to proactive monitoring, security and user support, we keep your systems stable and secure. This reduces the burden on your internal resources, cuts downtime and creates a reliable IT foundation that grows with your business. Pricing is transparent, packages can be combined flexibly, and everything is aligned with your business goals \u2013 supporting reliable long-term operations and a future-ready IT environment.<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i>Server+<\/span>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n \n <\/div>\n
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Reliable operations
for the heart of your IT<\/p>\t\t\t\t\t\t\t\t\t\t\t <\/div>\n <\/div>\n <\/div>\n\n\t\t\t\t\t\t\t

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Professional management for your endpoints<\/p>\t\t\t\t\t\t\t\t\t\t\t <\/div>\n <\/div>\n <\/div>\n\n\t\t\t\t\t\t\t

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Your independent, secure and controlled cloud solution<\/p>\t\t\t\t\t\t\t\t\t\t\t <\/div>\n <\/div>\n <\/div>\n\n\t\t\t\t\t\t\t

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Microsoft 365 professionally managed and used effectively<\/p>\t\t\t\t\t\t\t\t\t\t\t <\/div>\n <\/div>\n <\/div>\n\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i>LAN+<\/span>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n \n <\/div>\n
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A stable, high-performance foundation for your network<\/p>\t\t\t\t\t\t\t\t\t\t\t <\/div>\n <\/div>\n <\/div>\n\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i>Firewall+<\/span>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n \n <\/div>\n
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Comprehensive network protection
for your business<\/p>\t\t\t\t\t\t\t\t\t\t\t <\/div>\n <\/div>\n <\/div>\n\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i>Voice+<\/span>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n \n <\/div>\n
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Professional, flexible and future-ready business communication<\/p>\t\t\t\t\t\t\t\t\t\t\t <\/div>\n <\/div>\n <\/div>\n\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i>More...<\/span>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n \n <\/div>\n
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Add-ons for IT security and infrastructure<\/p>\t\t\t\t\t\t\t\t\t\t\t <\/div>\n <\/div>\n <\/div>\n\n\t\t\t\t\t\t\t\n <\/div>\n <\/div>\n <\/div>\n\n\t\t\t\n <\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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