MERLIN - my system administrator

Maintenance contracts and service specialists

Every IT landscape requires regular maintenance. When faced with acute problems, we minimize downtime through quick and targeted measures, and restore full functionality in the short term. We draw up emergency plans for your IT department, train your staff and offer manufacturer and site independent maintenance contracts for existing and new hardware. Through application-specific or service-specific support, 24/7 full service concepts with short response times of under 4 hours, preventive action plans as well as expert remote or on-site support - our specialists take responsibility for your IT environment. We work in compliance with standardized safety regulations and use flexible maintenance arrangements. We thus increase the service cycle of your IT products regardless of location.